Navigating the app
The PostCo 360 app opens up in a new tab, and there are 6 main tabs to the left of the app you can interact with:
This is where your main analytics will be shown - the total number of return and exchange orders and their total value filtered by date.
This tab will be the main area for approval / rejection / control of return orders. For more information, head over to the articles under 'Manage Returns'
This tab will contain all your styling and customisation settings, including URLs, primary colours, branding. For more information, head over to the articles under 'Account Setting'
This tab will house all your return policies, including ineligible return tags, return windows, return reasons, and your warehouse return address. For more information, head over to the articles under 'Account Setting'
This tab will provide details on the available pricing plans, and will allow you to switch plans where necessary. For more information on billing, head over to the articles under 'Billing'
Clicking on this link will bring you to this help center!
Fully customise your emails, reply-to addresses, sender names, and toggle the notifications for every event on this tab. More information can be found in articles under 'Notifications'