Setting up your account
Congratulations on installing PostCo 360! If you haven't done so, go ahead and click here and click 'add app' to start your free trial.
Upon installation, you will be greeted with the Onboarding Page that looks like this:
Let's walk through each one of these fields - and don't worry, they can all be edited later!
Return Page URL
This is the URL that will house your Returns Centre. The URL* will have to start with https://360.postco.co/ followed by your preferred name, usually your shop name.
*to add a fully custom domain, contact our sales team for enterprise solutions.
Return Policy Link
The policy link is where you connect your customers to your full policy document (the long document that they needed to read before installing PostCo 360). It will be embedded here on your returns centre:
This phone number will be strictly kept private, and serves only as a means for PostCo's staff to reach out to you in case of any emergencies.
This return address will be what is printed on PostCo's return labels, and if customers choose to return by mail, this address will be sent to them as the destination address. Address1 and Address2 fields are required. You can also edit this address later at the Returns policy tab.
Once you are done, go ahead and click on the 'Save' button!