Refunds: Changing the Expiry of Store Credits
Once you have enabled Store Credits via PostCo 360, you may edit the expiry date of the Gift Cards by accessing and editing your Gift Cards on your Shopify platform.
- Head over to Products > Gift Cards and select the Gift Card for the specific customer:
- Search for 'Expiration Date' and click on the 'Never' button - change it to the expiry date you want for the customer's Gift Card.
IMPORTANT! Kindly note that this gift card expiry only applies for the customer using this gift card, and does not automatically apply to all customers.