About us
PostCo 360 helps you power your store's very own returns center. Our platform enables you to brand your portal, start adding business logic, customize your own return policies and reduce cost of processing returns and increasing customer loyalty!
Build customer loyalty with your own branded return page
- Control the look and feel of your return center with your logo, color theme, return policy and more
- Personalize your return center with your own custom URL and preferred font
- Customize your own set of return reasons, with the option for your customers to upload an image
- Define your return options - whether it’s exchanges, store credit or refunds
Simplify and streamline your return workflow
- Enable instant variant exchanges based on your stock availability in your Shopify inventory (Same Product Exchange)
- Allowing exchanges for all items within your Shopify collections based on your returning products (Advanced Exchange)
- Automate store credit in the form of gift cards or discount codes
- Set up your return window to automatically disqualify overdue returns
- Define ineligible products for returns (sale items, accessories, face masks and more)
- Automatically restock resellable return items
- Auto-approve all return requests
- Inline comments to keep your team informed about the status of all return requests
- Automated email notifications to keep your customers in the loop
Automate return shipping and label generation
- Integration with 50+ carriers worldwide, including USPS, DHL, Australia Post, DPD, Hermes and more
- Automate shipping labels from your own carrier account or simply use ours
- Create multiple carrier options for your domestic and international customers
- Define your own rules to enable either free or customer-paid returns
- Enable in-store returns for your physical stores
Configure your own policy rules
- Build and rank your own unique set of return rules with various conditions and outcomes
- For instance, enable refunds only for faulty items, extended return window for international orders, store credit and exchanges for sale items and more
No integration required - it only takes minutes to get your very own return portal set up. We are happy to help you get started over a personal onboarding session!