🕵️♀️ FAQs
- Am I allowed to make changes to the return requests?
- Can customers return/exchange the same order multiple times?
- Can I add more return item after a return request submission?
- Can I create multiple logins?
- Can I disqualify certain items from being returned?
- Can I edit the return method after return request submission?
- Can I edit the shipping method after a return request submission?
- Can I manually upload a label to get sent to customers without integrating a carrier account?
- Can I set a holiday return window?
- Can I set up my own custom URL?
- Can my customer edit their return request?
- Can my customer submit a separate return request from the same order?
- Can your app automate international return labels?
- Creating a custom shipping method
- Does your app allow customers to exchange for other products?
- How can I differentiate normal Shopify orders from the new exchange orders?
- How do I adjust the Rise.ai store credit when archiving the return request?
- How do I cancel the gift card when archiving the return request?
- How do I check if an existing gift card is cancelled when unarchiving the return request?
- How do I resend an email notification to a customer?