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πŸ•΅οΈβ€β™€οΈ FAQs

  • Am I allowed to make changes to the return requests?
  • Can customers return/exchange the same order multiple times?
  • Can I add more return item after a return request submission?
  • Can I create multiple logins?
  • Can I disqualify certain items from being returned?
  • Can I edit the return method after return request submission?
  • Can I edit the shipping method after a return request submission?
  • Can I manually upload a label to get sent to customers without integrating a carrier account?
  • Can I set a holiday return window?
  • Can I set up my own custom URL?
  • Can my customer edit their return request?
  • Can my customer submit a separate return request from the same order?
  • Can your app automate international return labels?
  • Creating a custom shipping method
  • Does your app allow customers to exchange for other products?
  • How can I differentiate normal Shopify orders from the new exchange orders?
  • How do I adjust the Rise.ai store credit when archiving the return request?
  • How do I cancel the gift card when archiving the return request?
  • How do I check if an existing gift card is cancelled when unarchiving the return request?
  • How do I set up different return address for different products?
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Categories

  • πŸš€ Getting Started
  • ✨ Branding & Notifications
  • πŸ‘©β€πŸ’» Managing Returns
  • πŸ“ˆ Analytics
  • βš™οΈ Return Settings
  • πŸ“¦ Exchanges
  • 🌐 Languages
  • πŸ› οΈ Policy Rules
  • πŸ“¬ Shipping Methods
  • πŸ”— App Integrations
  • πŸ’° Billing & Pricing
  • πŸ•΅οΈβ€β™€οΈ FAQs
  • ❗Troubleshoot
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