FAQs
- Can customers create two return requests from the same order ID?
- Can customers edit their return orders?
- Can retailers change their decisions on return orders?
- Can you make returns ineligible for a store-wide sale?
- How do exchanges work?
- How is the parcel volume for my pricing plan calculated?
- Is there a free trial before I subscribe to your service?
- The parcel arrived to the customer past the returns window, how can my customers initiate returns?
- What is the difference between the pricing plans?
- Will the new exchange order create a duplicate order in my Shopify account?