FAQs
- Am I allowed to make changes to the return requests?
- Can I create multiple logins?
- Can I set up my own custom URL?
- Can my customer edit their return request?
- Can my customer submit a separate return request from the same order?
- How do I set up different return address for different products?
- How do you calculate return volume?
- I have a different return window for domestic and international orders. How do I set that up?
- I would like to resolve my customer's return request but I don't need the item to be returned back. What do I do?
- I would like to test out your app. Is there a free trial?
- My customer decides not to return the items after I have approved their return request? What should I do?
- What is the difference between free and customer-paid returns?
- Will the new exchange order create a duplicate order in my Shopify dashboard?