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πŸ•΅οΈβ€β™€οΈ FAQs

  • How do I set up different return address for different products?
  • How do you calculate return volume?
  • I have a different return window for domestic and international orders. How do I set that up?
  • I want to incentivize my customers with extra store credit. Can I automate that?
  • I would like the descriptions of the return methods amended in my return center. Is that possible?
  • I would like to resolve my customer's return request but I don't need the item to be returned back. What do I do?
  • I would like to test out your app. Is there a free trial?
  • Is the app available in other languages?
  • Missing customs information for international returns
  • My customer decides not to return the items after I have approved their return request? What should I do?
  • My customer has not received their refund. What should I do?
  • What is the difference between free and customer-paid returns?
  • Where can I locate a product’s variant ID?
  • Why does my portal look distorted?
  • Will the new exchange order create a duplicate order in my Shopify dashboard?
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Categories

  • πŸš€ Getting Started
  • ✨ Branding & Notifications
  • πŸ‘©β€πŸ’» Managing Returns
  • πŸ“ˆ Analytics
  • βš™οΈ Return Settings
  • πŸ“¦ Exchanges
  • 🌐 Languages
  • πŸ› οΈ Policy Rules
  • πŸ“¬ Shipping Methods
  • πŸ”— App Integrations
  • πŸ’° Billing & Pricing
  • πŸ•΅οΈβ€β™€οΈ FAQs
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