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🕵️‍♀️ FAQs

  • Am I allowed to make changes to the return requests?
  • Can customers return/exchange the same order multiple times?
  • Can I create multiple logins?
  • Can I disqualify certain items from being returned?
  • Can I manually upload a label to get sent to customers without integrating a carrier account?
  • Can I set a holiday return window?
  • Can I set up my own custom URL?
  • Can my customer edit their return request?
  • Can my customer submit a separate return request from the same order?
  • Can your app automate international return labels?
  • Creating a custom shipping method
  • Does your app allow customers to exchange for other products?
  • How can I differentiate normal Shopify orders from the new exchange orders?
  • How do I set up different return address for different products?
  • How do you calculate return volume?
  • I have a different return window for domestic and international orders. How do I set that up?
  • I want to incentivize my customers with extra store credit. Can I automate that?
  • I would like the descriptions of the return methods amended in my return center. Is that possible?
  • I would like to resolve my customer's return request but I don't need the item to be returned back. What do I do?
  • I would like to test out your app. Is there a free trial?
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Categories

  • 🚀 Getting Started
  • ✨ Branding & Notifications
  • 👩‍💻 Managing Returns
  • 📈 Analytics
  • ⚙️ Return Settings
  • 🌐 Languages
  • 🛠️ Policy Rules
  • 📬 Shipping Methods
  • 💰 Billing & Pricing
  • 🕵️‍♀️ FAQs
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