Publishing your returns center on your store

Once you have configured your returns center to your liking, it's time to set up your returns center on your Shopify store! There are two methods to do this:

1. Embedding your 360 Returns Center to your Policy Page

To do this, simply add a button or a redirection link to your existing Returns Policy page. You can add a button saying something like "Start my return" or link it at the bottom of your instructions (e.g. Click here to start your return) to ensure they read through your guidelines. 

Be sure to test your custom returns center link before doing so!

2. Instantly directing your customers to your 360 Returns Center (recommended)

This is highly recommended because customers will be able to have a seamless post-purchase experience, moving from your website straight into the PostCo 360 app. Typically, returns are found either in the navigation panel or the footer navigation:

In this case, it is in the footer. To embed your Returns Center to your footer, head over to your Shopify Dashboard and go to Sales Channels > Online Store > Navigation > Footer:Edit the relevant footer (in this case, it is the 'Returns & Exchanges' link) and link it up with your PostCo 360 returns center's custom URL:

Hit 'Apply Changes' and you're good to go!

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