Are there any other additional charges I should take note of?

Optional tracking charges

Currently, PostCo 360 offers the ability to define your return window by fulfilment date (default) or by delivery date.

The benefit of defining your return window by delivery date ensures that your customers adhere to your return window beginning from the date they receive your product, instead of from the date you fulfil the order on Shopify (which may be a few days before the courier delivers the parcel to your customer).

If your courier of choice is not integrated with Shopify, PostCo 360 offers the option to track your delivery date with a surcharge of USD 0.10 per tracking number, charged automatically to your account.

Optional custom URL

To have your own custom URL (for example, https://www.storename.com/pages/returns), you can reach out to our support team at hello@postco.co and we can assist in getting your URL set up. Alternatively, you can upgrade to our Pro plan so that you can enjoy the custom URL feature at no extra cost.