Testing a return order
Creating a test order on Shopify
To begin, go to the Orders page from your Shopify admin and click Create order:
Browse for an active product from your store and set yourself as the customer. This is to ensure that you receive all notifications from Shopify and PostCo 360:
Click
Mark as paid in the PAYMENT section at the bottom of the page:
Once the order is created, fulfill the order from your Shopify admin. Be sure to communicate to your fulfillment team that this is a test order.
This order can now be used for testing purposes. Here's a short video on how the customer journey looks.