Testing a return order

Creating a test order on Shopify

To begin, go to the Orders page from your Shopify admin and click Create order:

Browse for an active product from your store and set yourself as the customer. This is to ensure that you receive all notifications from Shopify and PostCo 360:

Click Mark as paid in the PAYMENT section at the bottom of the page:
Once the order is created, fulfill the order from your Shopify admin. Be sure to communicate to your fulfillment team that this is a test order. 

This order can now be used for testing purposes. Here's a short video on how the customer journey looks.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.