Overview

Under the Manage Returns tab, all your customers' order requests will be categorised under 5 different statuses, 'Pending', 'Reviewed', 'Received', 'Pending Action' and 'Completed'.

All return request information can be exported based on your preferred filter by clicking on the 'Export' button in this page. Note that the exported return report will be emailed to the email address listed under 'Export Reports' in your Notification settings.

Within each return request, we allow you to share notes and comments to make sure that all users of the app are well-informed of the status of all return requests.


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