🕵️♀️ FAQs
- How do I set up different return address for different products?
- How do you calculate return volume?
- I have a different return window for domestic and international orders. How do I set that up?
- I want to incentivize my customers with extra store credit. Can I automate that?
- I would like the descriptions of the return methods amended in my return center. Is that possible?
- I would like to resolve my customer's return request but I don't need the item to be returned back. What do I do?
- I would like to test out your app. Is there a free trial?
- Is the app available in other languages?
- Missing customs information for international returns
- My customer decides not to return the items after I have approved their return request? What should I do?
- My customer has not received their refund. What should I do?
- What is the difference between free and customer-paid returns?
- Where can I locate a product’s variant ID?
- Why does my portal look distorted?
- Will the new exchange order create a duplicate order in my Shopify dashboard?